customers looking to make payment with Bitcoin (BTC) can follow the steps below to do so:

  1. Navigate to the shopping cart page after you find your perfect domain name or hosting solution
  2. Fill out the required information and,
  3. Select the radio button with the word BitPay in front of it under Payment Methods

We redirect customers to BitPay's secure payment page after clicking the Submit button on our checkout page where they can pay with a BitPay compatible wallet in one of three ways.

  1. Scan the auto-generated QR code
  2. Copy a unique payment URL with the prefix bitcoin:?r=https://, and paste it into your wallet "Send" page or screen
  3. Open the transaction in your wallet and confirm the details

The value of Bitcoin fluctuates a lot because of its volatility. The system requires customers to complete their transactions within 15 minutes of initiating the payment. Fortunately, you can submit it again if time runs out. If the payment process successfully, you are redirected back to where you will verify the order completion.

Note: Customer will incur the BitPay Network Fee for each completed transaction. If you want to avoid these fees, please select an alternative payment method on the checkout page.

Are you new to Bitcoin? Visit the following BitPay links to find out more:

Wallets Compatible with BitPay

BitPay requires all Bitcoin payments to use Payment Protocol (BIP-70) compatible software or hardware wallet(s) to ensure the accuracy of each transaction. Below is a list of Payment Protocol-compatible wallets currently accepted by BitPay and

You can find additional Payment Protocol-compatible Software and Hardware Wallets here.

Bitcoin Exchange Rate on BitPay

BitPay uses rates of Bitcoin exchanges that meet its strict regulatory, operational, and market depth requirements to calculate their exchange rates. Follow this link for details on BitPay exchange rates for US dollars and non-USD currencies.

BitPay Network Fees

When paying a BitPay invoice, customers are sending the amount necessary to cover the invoice price, plus the standard BitPay network cost for each invoice. This total amount reflects in the price your wallet fetches from the invoice when you scan to pay. It's also shown on the invoice's total BTC price.

This included network fee used to cover the rising cost of making an Unspent Transaction Output (UTXO) sweep to process your payment. This cost is paid to Bitcoin miners for BitPay to access your payment and cannot be used again or included in any refund you receive from BitPay.

Please note, the cost for a UTXO sweep is different from miner fee and your Bitcoin wallet. BitPay does not receive miner fee! Your miner fee helps determines how fast your payment will confirm on the Bitcoin network. It's a function of the Bitcoin network. BitPay can NOT control confirmation times on the Bitcoin network.

In the event of a refund for an underpayment or overpayment via BitPay's refund processing flow, the miner fee required to issue the refund will be deducted from the amount that returns to your wallet address.

To reduce these network fees, BitPay suggests customers make Bitcoin purchases in larger groups to offset the cost across a more substantial value. Example: Instead of making ten $10 payments, try to make two $50 payments or one $100 payment.  

Refunds with BitPay

Again, the price of Bitcoin fluctuates, and as a result, offer Current Rate Refunds on orders paid with BitPay checkout.

Current Rate Refunds are calculated using BitPay's Bitcoin Best Bid (BBB) rate at the time we process the refund. The precise Bitcoin amount will likely differ from the original amount sent, but its value will be equivalent in the pricing currency.

Additionally, when receiving a refund from BitPay, customers will get the total invoice amount minus the BitPay network cost and miner fee for returning the payment.

To request a return or refund, please follow the steps outlined in our Return Policy.

Liability and Terms will not be held responsible for orders paid using diverted or stolen cryptocurrency! In case we ship such order, BitPay refunds will only be issued after the items have been returned and reviewed by our Engineers.

Monday, May 6, 2019

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